By default, all parcels will be sent via door to door courier, if your shipping address falls within our courier’s normal city service area.
For exceptions, the orders will be dispatched via custom parcel delivery, ordinary parcel service or your choice of shipping method for which we will be happy to provide a quote before we process your order.
Complimentary shipping
This is available for retail customers who have made a purchase of 999.00 Rands or above. Complimentary shipping will be processed using our courier partners if the delivery address falls within the service area, otherwise will be in contact to organize an alternative shipping method.
International deliveries outside of South Africa
If you are based in countries within or bordering South Africa (Namibia, Lesotho, Botswana, Swaziland, Zimbabwe, Mozambique, etc) and wish to purchase from us, please drop us a mail and we will look for possibilities of getting your potential purchase to you.
Delivery times
We dispatch all orders within 1- 3 working days of receiving your payment confirmation. If your order is delivered through our couriers, delivery normally takes 1 - 5 working days depending on your location. If your purchase is delivered through the South African post office, delivery normally takes 3 - 7 working days from dispatch.
The delivery times are based on our experience of our courier and are of indicative nature only. We rely on our couriers not experiencing any delays and we cannot guarantee the lead times.
Courier deliveries
If you are receiving your delivery through our courier service, please make sure that you or someone else is available to receive the package at the provided shipping address.
We reserve the right to change our shipping method at any time without prior notice.
In case of questions or queries about shipping, delivery or tracking, please contact us and we will be happy to assist.